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Article #79: A New Age Of Small-Unit Leadership

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PERMISSION TO REPUBLISH: This article may robust tradition of small-unit
be republished in newsletters and on web leadership, has institutionalized
sites provided attribution is provided to high-level commitment to small-unit
the author, and it appears with the leaders. For instance, in chow lines in
included copyright, resource box and live the field, the lowest ranking troops eat
web site link. Email notice of intent to first, the highest ranking last.
publish is appreciated but not required: (How might the cultures of some
mail to: Word count: 828 organizations start to be changed for the
A New Age Of Small-Unit Leadership better if, for instance, its executives
By Brent Filson gave small-unit leaders parking perks,
Recent mergers in many industries remind while they, the executives, took their
me of a point that chances in the main lot?)
Gen. Dwight Eisenhower often made, Top leaders who demonstrate commitment to
"Generals move the pins on a map," he their small-unit leaders will have
would say, "but the front-line troops committed small-unit leaders.
have to get the job done." Without top-down commitment, effective
And the key to the job is leadership, small-unit leadership will not flourish
small-unit leadership, leadership of the through the whole business but instead
most basic units or teams of an in relatively ineffective, scattered
organization. islands.
Without good leadership in front-line But top-level commitment, though
units ­ the squad leaders and platoon necessary, is not sufficient. A passion
commanders or their business for small-unit leadership should soak the
counterparts, the supervisors and entire culture of the organization.
first-level managers ­ organizations Everybody must catch the spirit of and
stumble, no matter how skillfully the contribute to maintaining a culture of
pins are moved on the map. small-unit leadership excellence.
Yet in bringing leadership programs to The word culture comes from the Latin
many businesses in a variety of root meaning "to cultivate." To grow
industries during the past 20 plus years, small-unit leaders, everybody in the
I've seen many companies neglecting organization must cultivate them. Spot
small-unit leadership. them early. Bring mentors into their
Time and again, I have seen technologists lives. Set their expectations high, not
promoted right off the lab bench to only for themselves but for their
become team leaders; I've seen assembly colleagues and leaders above them.
workers promoted off the line to be Encourage them to develop leadership in
supervisors; and salespeople made local others.
managers and yet they were not helped A successful executive told me that his
in substantive ways with their leadership career was changed by a small-unit
skills. leader. At one time, the executive was a
Instead, their employers were focusing on high school dropout working on the
the pins and maps, the re-engineering, assembly line.
acquisitions and divestitures. "During breaks," he said, "I always had
Sure, the stocks of those businesses got people gathered around me. I had this
quick boosts, but I wonder how knack of getting them interested in what
well-positioned the businesses are to I had to say. One day, my supervisor
achieve consistent earnings growth over told me something that changed my life.
the long haul without skilled, small-unit He said, 'I've been watching you with
leadership. people, and you're a natural leader.
Consistent earnings' growth is linked to With more education, you could go far.'"
consistent top-line growth. Such growth The executive said, "Until then, I had
rests on a tripod. One leg is strategy, never looked at myself as a leader.
the pins on the map; the other leg is Suddenly, I had a vision in life. I was
resources; and the third leg is something I didn't know I was: a leader.
execution. Small-unit leadership is the I finished high school, went to college,
execution leg. and came back here.
So I submit that in the coming years, "That supervisor 's passion for
businesses will come to realize the leadership defined my career.. He was
importance of small-unit leadership to always spotting potential leaders and
top-line growth and earnings' growth. helping them become leaders. His teams
In fact, the coming years will reveal an consistently racked up the numbers
exciting new age in small-unit because of his leadership. He had me
leadership. Businesses that champion understand that his level of leadership
such leadership will be tremendously is tremendously important in our
competitive. company."
Here are a few ideas on how to make it Finally, the business that is serious
happen. about small-unit leadership must
First, the CEO and senior executives must systematically develop them through
recognize the vital importance of well-thought-out, comprehensive training
small-unit leadership. I'm not talking programs.
about their simply paying lip service but In the coming New Age of Small-Unit
having instead a passionate conviction Leadership, leadership development people
that small-unit leadership is will have extremely important roles to
indispensable to growth. play. They will be seen as some of the
Senior executives must encourage most important leaders in the
small-unit leaders. Celebrate their organization, since their interaction
achievements. Help them overcome their with small-unit leaders will be
failures. Measure their leadership contributing directly to top-line growth,
performance. Develop compensation that to having people get the job done where
stimulates them to advance as leaders. ever the generals place their pins in the
The Marine Corps, an organization with a map.






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